Ask the Agent Hub anything about SOPs or GLAR guidelines and get a sourced answer.
Searching our SOPs, GLAR, and general tool knowledge. Ask follow-ups anytime.
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Admin Access
Enter the 5-digit admin PIN to view payment/admin-only SOPs and manage entries.
Searching all SOPs (including admin-only), GLAR, and general tool knowledge. Ask follow-ups anytime.
Position #1 — Brokerage-wide SOPs.
Position #2 — THC (Tracey Hernly Co.) team-specific SOPs.
Entries added here are shared — every team member using this hub sees the same list. Admin-only entries stay hidden from agents.
If your Airtable table is empty or missing the built-in SOPs/GLAR content, click this to push it all in. Safe to click more than once — it skips anything with a matching title already in Airtable.
Paste a whole SOP or guideline document. Claude will break it into logical sections you can review before saving.
Editing an existing entry — saving will update it, not create a new one.